Rijn Vogelaar is the specialist in NPS, promoters, customer enthusiasm & recommendation behavior. He is also an author of different CX books.













International keynote speaker Nancy Rademaker is happy to share her first-hand experiences, straight from the places where technology is shaping our future. She is one of the few female keynote speakers to discuss the impact of digitization on customer behavior and the need for customer centricity in companies in order to future-proof their business.

