Creating your survey

Here you can create and maintain your surveys.

Explanation

1. Add a new survey; you get a pop-up window
2. Add a new question; you get a pop-up window
3. Add a new answer; you get a pop-up window
4. List of available surveys
5. Edit an existing survey, question or answer
6. View an example of your survey (don’t forget to allow pop-ups in your browser)
7. Manage the order of your questions and answers
8. List of questions of the selected survey
9. Here you can mark which question within your survey you’re using as the NPS question
10. Which question or answers are active within your selected survey
11. List of answers to the selected questions in your survey
12. “Processed” shows all sent surveys to the respondents from the selected survey
13. “To Send” shows all surveys yet to be sent to your selected survey
14. (Only available when the “To Send” tab is selected) This button gives you the opportunity to import or manually add respondent information for sending your selected survey (see how to ‘Import’)
15. (Only available when the “To Send” tab is selected) When you push the button “Send” your selected survey will be sent to the imported respondents, as shown in the table below