Managing your question settings

When creating or maintaining a survey question in your survey creator you get a pop-up screen showing the question settings

Explanation

1. Add a new question or edit a current question. (a pop-up screen opens)
2. With this, you select whether a question is active or not
3. The Short question will be used in Reports and Lists
4. With this, you can define the language. The language is linked to the survey language, therefore it is possible to use multiple languages
5. Text that is shown on the left side of the scale. (questions with a scale or the NPS question)
6. Text that is shown on the right side of the scale. (questions with a scale or the NPS question)
7. Enter here the full question, as the respondent will see it.
8. Choose one of the available question types
   1. NPS question, the question measures the NPS rating
      (there are rules before you can call a question an NPS question)
      
   2. Rating Scale 1, a question with a scale of words. With a Rating Scale question, you need to add answers.
   3. Rating Scale (numbers), a question with a scale of numbers. With a Rating Scale (numbers) question you need to add answers.
   4. Rating Scale Vertical 1,2, a question that is identical to the Rating Scale question but the added answers are shown vertically instead of horizontal.
   5. Multiple Choice Question (Vertical) 2, a question where the respondent can select one or more of the giving answers. Multiple Choice Question is horizontal, Multiple Choice Question (Vertical) has the answers shown vertically. You need to add answers to a multiple-choice question. (see Answer settings)
   6. Single Textbox Question, a question where the respondent can answer with his text. The single text box question is “one line.”
   7. Open Question 3, a question where the respondent can answer with his text, this is without limitations
   8. Descriptive Text, extra informative text you can add to your survey
      
9. Choose if this question is mandatory for the respondent
10. This question is the last question on the page. After this, a new page will start

• Rating Scale questions can be transformed into a callback question. A call back question allows the respondent to ask the company to contact the respondent over the phone. This information will be shown in the CL Feedback module.
• Rating Scale and Multiple-choice questions can add a field Additional. Additional: In case this is selected by the user, will show a new entry field as a textbox.
• Open Questions can be chosen as CLF question. With this function, the answers to this question will be shown in the CL Feedback module.