Questi dashboard

At this tab, your Questi dashboard is shown, and here you can analyze the collected data.

Explanation

1. Choose your desired survey here. On the right, the dashboard will show the question that was asked.
2. With the data filters, you can choose a desired time period to view responses from.
3. This donut diagram shows the distribution of rating scale responses to your question. Below the donut diagram, the total number of responses for the selected period is shown. On the right side of the total amount, you can find more detailed information on the distribution of different smileys, and in the middle of the donut diagram, the calculated Focus Index is shown (between 1and10).
4. This chart shows the distribution of responses time. Using the filter above the graph, you can toggle between hours of the day or days of the week.
5. This chart shows the total amount of customer feedback, and its distribution, on the selected dates. With the filter above the chart, you can choose to display the data per day, per week, or per month.
6. The blue line in both charts is the calculated Focus Index, allowing you to analyze questions with different rating scales. The blue line also functions as a trendline.
7. In this table, the customers’ written feedback is shown. You can change the content of this table by clicking on the content of the other charts. For example, if you want to view the customer feedback from 10-03-2018, simply click on the relevant bar of the chart to display the desired results.