Questi management

In the management tab, you can create, edit, or maintain your Questi surveys.

Explanation

1. Create or edit a Questi survey.
2. Copy or delete a Questi survey.
3. Give your Questi survey a name.
4. Change the rating scale used in your survey. The ‘active’ checkbox determines if the question is used within the survey or not. The different scales available for rating are:
   • Two smileys
   • Three smileys
   • Four smileys
   • Five smileys
   • NPS question (a rating from 0 – 10)
5. Add your desired survey question here. This is the text that will be shown to the customer above your rating scale.
6. ‘Feedback’ gives you the option to show text after completing the survey. If ‘active’ is checked without any text, the app will show a check mark after the survey is completed. When text is added, the app will show a check mark along with that text after the customer completes the survey.
7. Here, you can add your company logo. The company logo is shown on the top of the page within the Questi app (desired format is 150×100).
8. Here, you can add your follow-up question, or open question. In the second column, you can change the question text. The feedback explained in point six will be shown once the customer has completed all the survey questions.