{"id":1033,"date":"2020-07-20T11:37:20","date_gmt":"2020-07-20T11:37:20","guid":{"rendered":"http:\/\/inspiration.focusfeedback.nl\/uncategorized\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/"},"modified":"2020-07-28T14:05:39","modified_gmt":"2020-07-28T14:05:39","slug":"customer-centric-leadership-focus-feedback-edition-sydney-brouwer","status":"publish","type":"post","link":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/","title":{"rendered":"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer"},"content":{"rendered":"<p>How do you turn your organization into a customer-oriented organization? You can read all about it in Sydney Brouwer&#8217;s book, with great examples of well-known and lesser-known organizations. The special Customer-Centric Leadership Focus Feedback edition is only available through Focus Feedback and contains a nice Customer Excellence case from BSH Home Appliances. Interested? Please do not hesitate to <a href=\"http:\/\/inspiration.focusfeedback.nl\/en\/contact\/\">contact us<\/a>!<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-532\" src=\"http:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/customer-centric-leadership-300x142.png\" alt=\"customer-centric-leadership\" width=\"300\" height=\"142\" srcset=\"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/customer-centric-leadership-300x142.png 300w, https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/customer-centric-leadership-768x365.png 768w, https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/customer-centric-leadership.png 906w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you turn your organization into a customer-oriented organization? You can read all about it in Sydney Brouwer&#8217;s book, with great examples of well-known and lesser-known organizations. The special Customer-Centric Leadership Focus Feedback edition is only available through Focus Feedback and contains a nice Customer Excellence case from BSH Home Appliances. Interested? Please do [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":843,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[32],"tags":[],"class_list":["post-1033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-library"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer - Inspiration Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer - Inspiration Center\" \/>\n<meta property=\"og:description\" content=\"How do you turn your organization into a customer-oriented organization? You can read all about it in Sydney Brouwer&#8217;s book, with great examples of well-known and lesser-known organizations. The special Customer-Centric Leadership Focus Feedback edition is only available through Focus Feedback and contains a nice Customer Excellence case from BSH Home Appliances. Interested? Please do [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/\" \/>\n<meta property=\"og:site_name\" content=\"Inspiration Center\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-20T11:37:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-28T14:05:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/CCL.png\" \/>\n\t<meta property=\"og:image:width\" content=\"420\" \/>\n\t<meta property=\"og:image:height\" content=\"228\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"focusfeedback\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"focusfeedback\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/\"},\"author\":{\"name\":\"focusfeedback\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/#\\\/schema\\\/person\\\/4aede5272956a9e1185353179eeeaa9d\"},\"headline\":\"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer\",\"datePublished\":\"2020-07-20T11:37:20+00:00\",\"dateModified\":\"2020-07-28T14:05:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/\"},\"wordCount\":69,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/CCL.png\",\"articleSection\":[\"Library\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/\",\"url\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/\",\"name\":\"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer - Inspiration Center\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/CCL.png\",\"datePublished\":\"2020-07-20T11:37:20+00:00\",\"dateModified\":\"2020-07-28T14:05:39+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/#\\\/schema\\\/person\\\/4aede5272956a9e1185353179eeeaa9d\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#primaryimage\",\"url\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/CCL.png\",\"contentUrl\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/wp-content\\\/uploads\\\/2020\\\/07\\\/CCL.png\",\"width\":420,\"height\":228},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Library\",\"item\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/library\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/\",\"name\":\"Inspiration Center\",\"description\":\"Focus Feedback\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/#\\\/schema\\\/person\\\/4aede5272956a9e1185353179eeeaa9d\",\"name\":\"focusfeedback\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0c0877cc65a28886dfd507d70fbb66345cf2e220b2d73718e89dd7c0ef5e0e9b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0c0877cc65a28886dfd507d70fbb66345cf2e220b2d73718e89dd7c0ef5e0e9b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/0c0877cc65a28886dfd507d70fbb66345cf2e220b2d73718e89dd7c0ef5e0e9b?s=96&d=mm&r=g\",\"caption\":\"focusfeedback\"},\"url\":\"https:\\\/\\\/inspiration.focusfeedback.nl\\\/en\\\/author\\\/focusfeedback\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer - Inspiration Center","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer - Inspiration Center","og_description":"How do you turn your organization into a customer-oriented organization? You can read all about it in Sydney Brouwer&#8217;s book, with great examples of well-known and lesser-known organizations. The special Customer-Centric Leadership Focus Feedback edition is only available through Focus Feedback and contains a nice Customer Excellence case from BSH Home Appliances. Interested? Please do [&hellip;]","og_url":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/","og_site_name":"Inspiration Center","article_published_time":"2020-07-20T11:37:20+00:00","article_modified_time":"2020-07-28T14:05:39+00:00","og_image":[{"width":420,"height":228,"url":"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/CCL.png","type":"image\/png"}],"author":"focusfeedback","twitter_card":"summary_large_image","twitter_misc":{"Written by":"focusfeedback"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#article","isPartOf":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/"},"author":{"name":"focusfeedback","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/#\/schema\/person\/4aede5272956a9e1185353179eeeaa9d"},"headline":"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer","datePublished":"2020-07-20T11:37:20+00:00","dateModified":"2020-07-28T14:05:39+00:00","mainEntityOfPage":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/"},"wordCount":69,"commentCount":0,"image":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#primaryimage"},"thumbnailUrl":"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/CCL.png","articleSection":["Library"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/","url":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/","name":"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer - Inspiration Center","isPartOf":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#primaryimage"},"image":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#primaryimage"},"thumbnailUrl":"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/CCL.png","datePublished":"2020-07-20T11:37:20+00:00","dateModified":"2020-07-28T14:05:39+00:00","author":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/#\/schema\/person\/4aede5272956a9e1185353179eeeaa9d"},"breadcrumb":{"@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#primaryimage","url":"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/CCL.png","contentUrl":"https:\/\/inspiration.focusfeedback.nl\/wp-content\/uploads\/2020\/07\/CCL.png","width":420,"height":228},{"@type":"BreadcrumbList","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/customer-centric-leadership-focus-feedback-edition-sydney-brouwer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/inspiration.focusfeedback.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Library","item":"https:\/\/inspiration.focusfeedback.nl\/en\/library\/"},{"@type":"ListItem","position":3,"name":"Customer-Centric Leadership\u00a0Focus Feedback\u00a0edition- Sydney Brouwer"}]},{"@type":"WebSite","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/#website","url":"https:\/\/inspiration.focusfeedback.nl\/en\/","name":"Inspiration Center","description":"Focus Feedback","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/inspiration.focusfeedback.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/inspiration.focusfeedback.nl\/en\/#\/schema\/person\/4aede5272956a9e1185353179eeeaa9d","name":"focusfeedback","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/0c0877cc65a28886dfd507d70fbb66345cf2e220b2d73718e89dd7c0ef5e0e9b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0c0877cc65a28886dfd507d70fbb66345cf2e220b2d73718e89dd7c0ef5e0e9b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/0c0877cc65a28886dfd507d70fbb66345cf2e220b2d73718e89dd7c0ef5e0e9b?s=96&d=mm&r=g","caption":"focusfeedback"},"url":"https:\/\/inspiration.focusfeedback.nl\/en\/author\/focusfeedback\/"}]}},"_links":{"self":[{"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/posts\/1033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/comments?post=1033"}],"version-history":[{"count":1,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/posts\/1033\/revisions"}],"predecessor-version":[{"id":1034,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/posts\/1033\/revisions\/1034"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/media\/843"}],"wp:attachment":[{"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/media?parent=1033"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/categories?post=1033"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inspiration.focusfeedback.nl\/en\/wp-json\/wp\/v2\/tags?post=1033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}