{"id":447,"date":"2020-06-30T08:11:03","date_gmt":"2020-06-30T08:11:03","guid":{"rendered":"http:\/\/inspiration.focusfeedback.nl\/uncategorized\/united-breaks-guitars\/"},"modified":"2020-08-03T11:05:08","modified_gmt":"2020-08-03T11:05:08","slug":"united-breaks-guitars","status":"publish","type":"post","link":"https:\/\/inspiration.focusfeedback.nl\/en\/inspiration\/united-breaks-guitars\/","title":{"rendered":"United Breaks Guitars"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\"><em><span class=\"TextRun SCXW248340281 BCX7\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW248340281 BCX7\">How a broken guitar reportedly cost an airline\u00a0<\/span><span class=\"ContextualSpellingAndGrammarError SCXW248340281 BCX7\">millions<\/span><\/span><span class=\"EOP SCXW248340281 BCX7\" data-ccp-props=\"{}\">\u00a0<\/span><\/em><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span data-contrast=\"auto\">An accident can happen anywhere, to anyone.\u00a0<\/span><span data-contrast=\"auto\">Annoying, of course,\u00a0<\/span><span data-contrast=\"auto\">but the solution is whether the accident\u00a0<\/span><span data-contrast=\"auto\">actually becomes<\/span><span data-contrast=\"auto\">\u00a0a problem or whether it makes a loyal and enthusiastic customer<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">In this article<\/span><span data-contrast=\"auto\">\u00a0we<\/span><span data-contrast=\"auto\">\u2019ll<\/span><span data-contrast=\"auto\">\u00a0give you one of the better examples of how customer unfriendliness can result in<\/span><span data-contrast=\"auto\">to bad\u00a0<\/span><span data-contrast=\"auto\">publicity\u00a0<\/span><span data-contrast=\"auto\">for a company<\/span><span data-contrast=\"auto\">.<\/span><\/p>\r\n<p><span data-contrast=\"auto\">Artist Dave Caroll decided after a dramatic experience with United Airlines to record a series of songs. Today, more than 4 million people have watched the videos, several articles have been devoted to it, and <\/span><span data-contrast=\"auto\">rumours<\/span><span data-contrast=\"auto\">\u00a0are that<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">partly because of this PR stunt, the shares of United Airlines have plummeted at the time. They could have given Caroll a lot of guitars for that!<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\r\n\r\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/5YGc4zOqozo\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe> <iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/h-UoERHaSQg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe> <iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/P45E0uGVyeg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>","protected":false},"excerpt":{"rendered":"<p>How a broken guitar reportedly cost an airline\u00a0millions\u00a0 An accident can happen anywhere, to anyone.\u00a0Annoying, of course,\u00a0but the solution is whether the accident\u00a0actually becomes\u00a0a problem or whether it makes a loyal and enthusiastic customer.\u00a0In this article\u00a0we\u2019ll\u00a0give you one of the better examples of how customer unfriendliness can result into bad\u00a0publicity\u00a0for a company. Artist Dave Caroll [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":207,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inspiration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>United Breaks Guitars - Inspiration Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"United Breaks Guitars - Inspiration Center\" \/>\n<meta property=\"og:description\" content=\"How a broken guitar reportedly cost an airline\u00a0millions\u00a0 An accident can happen anywhere, to anyone.\u00a0Annoying, of course,\u00a0but the solution is whether the accident\u00a0actually becomes\u00a0a problem or whether it makes a loyal and enthusiastic customer.\u00a0In this article\u00a0we\u2019ll\u00a0give you one of the better examples of how customer unfriendliness can result into bad\u00a0publicity\u00a0for a company. 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