{"id":954,"date":"2020-07-20T12:21:04","date_gmt":"2020-07-20T12:21:04","guid":{"rendered":"http:\/\/inspiration.focusfeedback.nl\/uncategorized\/verbetering-klantloyaliteit-in-bouw-en-installatie\/"},"modified":"2020-08-05T14:51:52","modified_gmt":"2020-08-05T14:51:52","slug":"improving-customer-loyalty-in-construction-and-installation","status":"publish","type":"post","link":"https:\/\/inspiration.focusfeedback.nl\/en\/inspiration\/improving-customer-loyalty-in-construction-and-installation\/","title":{"rendered":"Improving customer loyalty in construction and installation"},"content":{"rendered":"<p>Focus Feedback in the construction sector, how does it work? A reminder and briefly explained. A video that conveniently shows how measuring the NPS and working on customer satisfaction in construction works. 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