The Intuitive Customer podcast, is a podcast hosted by Colin Shaw and Professor Ryan Hamilton. Shaw, recognized as a global influencer in Customer Experience and Hamilton, professor at Emory University, USA, discuss in their podcast how to improve customer experiences and achieve growth by getting a better understanding of your customers.
In this episode, Shaw and Hamilton are speaking with James Wallman, founder of the World Experience Organization (WXO). The WXO is a Customer Experience organization that encourages global collaboration and debate about what is and isn’t critical to customer experiences.
