CLF settings

The CLF settings are the system settings of the CL Feedback module. At the CLF settings, instructions and results can be added to the CL Feedback layout.

Explanation

1. Under result you can add a desired result. After completing the CL Feedback, the result reflects the final decision. This can be a “Refund” or it is found that after calling back the respondent is “Satisfied”.
2. When you add a result, a pop-up screen will appear.
3. Description is the name of the added result.
4. “e-mail template”: You must add System mail templates, if you choose to automatically send an internal e-mail after completing the CL Feedback module. The System mail templates take care of the layout of the internal mail.
5. “E-mail” enter the e-mail address to which the e-mail must be sent after the result has been achieved.
6. The entered information from the pop-up screen is shown in the table.
7. Here you can delete a result.
8. “CLF instructions” The CLF instructions tab allows you to add text. When an employee is working on the CL Feedback, he can show the instructions as an aid.