Views

At Views (Reports > Viesw), Focus Feedback Admin will give you an overview of the collected feedback. You can get the desired overview of the feedback by using the filters.

Explanation

  1. Shows the different filters you are able to use to get the desired information.
    After changing the filters, don’t forget to push the “Refresh” button
  2. With the “Export” button you can export the filtered list with information to a pdf or excel file
  3. Here you can see the detail information about the feedback
  4. The NPS score is shown here
  5. Here you see the positive and negative written comments.